Our People | Careers | Corning

Our culture creates a caring and considerate work environment, offering empowerment, flexibility, collaboration, recognition, and respect. It’s a culture of learning and innovation, where mentoring and being mentored go hand-in-hand. Our leaders are always approachable and value the contributions of every employee.

And since our culture is founded on our seven Values, it helps us attract and retain the best talent in the market, enabling us to continue to build on our outstanding reputation as the world leader and innovator in specialty glass and ceramics.

As a company, we’ve always understood that our success depends upon the full participation and contribution of the people behind the glass. Our global workforce represents a diverse mixture of race, gender, nationality, and opinion. We maintain a work environment that respects the differences among our employees, and we rely on those differences as a source of strength. Our people are among the most creative and innovative in the world, and they continually conceive, develop, and improve the revolutionary products that have literally changed the world. We are committed to providing each of them with opportunities to develop to their highest potential, because our people make innovations possible.

Our customer engineering staff brings the voice of the customer back. We work closely with our customers to understand their requirements in exacting detail, and then collaborate with other teams to fulfill both current and emerging needs. This allows us to create a successful strategy for both our customers and us. Because we believe that developing an ongoing relationship with customers is critical to our joint success, we make ourselves available 24 hours a day, seven days a week, for communication, coaching, and technical support.

The goal of our Customer Service Department (CSD) is to deliver our products with superior service. From the shipping document to the invoice, a CSD team member is available to assist our customers through every step of the process. We pride ourselves on our tradition of going above and beyond the call of duty to satisfy our customers’ needs. To ensure we achieve customer satisfaction, we perform surveys that rate our service and delivery. We strive to make their relationship with Corning the best experience possible.

Our scientists are the driving force behind the technology that supports customers through new processes and products. We continually work to make display glass increasingly larger, while maintaining and improving the leading attributes. Our value-added services include educating customers about products, providing advice and consultation, and actively solving customer problems. We are flexible and willing to work cooperatively to accommodate our customers’ needs so that we exceed expectations.

Understanding customer needs is the mantra of our sales force. We maintain close contact with customers to build strong, long-lasting relationships and to ensure we are well-versed in their requirements. We continuously study the latest industry trends to remain ahead of the curve. As a market leader, we strive for stability in quality as well as technological development capabilities, ensuring that our customers are equipped to succeed in this fast-paced business.